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Rules
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How to automacically send an email to the customer when changing order status manually?

<newbie_warning>

Sure I'm missing something obvious, but just could not find a way to build a rule or other way to send an email to the customer when changing order status manually?

Thanks for hand holding.

</newbie_warning>

Asked by: Abilnet
on June 17, 2012

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@Abilnet,
You'll need to create a new rule that fires on the "After updating an existing commerce order" event. I'd suggest comparing the values in the existing "Send an order notification e-mail" rule to figure out what you need in the new one.

Andy Giles
Answer by: Andy Giles
Posted: Jun 18, 2012
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Thanks Andyg5000, that was it! ..can't understand why I did not see it by myself.

Parameter: Data to compare: [commerce-order:status], Data value: Processing

Works perfectly, thanks again!

Answer by: Abilnet
Posted: Jun 19, 2012