Full or partial credit/refund/return
What is the suggested best practice to give administrators some sort of ability to do full or partial credits/refunds/returns for completed orders? We are using the Authorize.net DPMSIM module which we understand do not allow Commerce to actually process the credit. We can work around that through Authorize.net directly.
What we need is a way to track the return information administratively so that we can report on it. I originally was going to implement a new Order type Refund or Credit so that we could edit the order status after the credit is processed on Authorize.net. But that solution won't work for partial credits/refunds/returns.