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Issues installing Commerce Kickstart v7.28 Core

I have downloaded Commerce Kickstart v7.28 Core from https://drupal.org/node/2008482 and having issues installing.

I have copied over the files onto the FTP webserver and configured the settings.php file with my database. The problem i am getting is when i get to install the demo store. I get so far through and start to get the following erros appearing - this means that i cannot progress and install the demo cart - can anyone advise what needs to be done to resolve this?

An AJAX HTTP error occurred. HTTP Result Code: 404 Debugging information follows. Path: http://www.sherbetboutique.com/install.php?profile=commerce_kickstart&we... StatusText: Not Found ResponseText: Page not found | Sherbet Boutique @import url("http://www.sherbetboutique.com/modules/system/system.base.css?mpqinh"); @import url("http://www.sherbetboutique.com/modules/system/system.menus.css?mpqinh"); @import url("http://www.sherbetboutique.com/modules/system/system.messages.css?mpqinh"); @import url("http://www.sherbetboutique.com/modules/system/system.theme.css?mpqinh"); @import url("http://www.sherbetboutique.com/misc/ui/jquery.ui.core.css?mpqinh"); @import url("http://www.sherbetboutique.com/misc/ui/jquery.ui.theme.css?mpqinh"); @import url("http://www.sherbetboutique.com/modules/overlay/overlay-parent.css?mpqinh"); @import url("http://www.sherbetboutique.com/modules/contextual/contextual.css?mpqinh"); @import url("http://www.sherbetboutique.com/modules/comment/comment.css?mpqinh"); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/modules/contr..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/modules/comme..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/modules/contr..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/modules/contr..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/modules/contr..."); @import url("http://www.sherbetboutique.com/modules/node/node.css?mpqinh"); @import url("http://www.sherbetboutique.com/modules/user/user.css?mpqinh"); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/modules/contr..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/modules/contr..."); @import url("http://www.sherbetboutique.com/modules/toolbar/toolbar.css?mpqinh"); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/modules/comme..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/omega/..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/omega/..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/omega/..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/omega/..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/omega/..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/omega/..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/omega/..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/omega/..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/omega_..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/commer..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/omega_..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/omega_..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/commer..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/commer..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/omega/..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/omega_..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/omega_..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/commer..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/commer..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/omega/..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/omega_..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/omega_..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/commer..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/commer..."); @import url("http://www.sherbetboutique.com/profiles/commerce_kickstart/themes/omega/..."); Skip to main content Options for the administrative overlayIf you have problems accessing administrative pages on this site, disable the overlay on your profile page. Dismiss this message. Home Hello sherbet_adminLog out Administrative toolbarContent Jirafe dashboard Structure Store Appearance People Modules Blocks Comments Commerce Guys Marketplace Configuration Views Reports Help Create an order ConfigurationCheckout settings Currency settings Discounts Jirafe configuration Line item types Order settings Payment methods Product pricing rules Product variation types Shipping Taxes Help Sherbet Boutique Page not found The requested page "/install.php?profile=commerce_kickstart&welcome=done&locale=en&id=2&op=do" could not be found. Configure block Powered by Drupal Commerce

Asked by: pcallan
on July 10, 2013

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I assume Verify Requirements gave you no warnings? I know if certain items are not found or configured correctly it will stop there. If I recall correctly it will go past with just some flags if other items are not.

I was able to get to here: http://www.sherbetboutique.com/?q=user, which will allow you to log in. Do so and then go to http://www.sherbetboutique.com/?q=admin/reports/status and see if you have any errors that look suspicious.

If not, I'd start from scratch if I were you and be sure the files you uploaded all made it correctly. You could do so on a local test too.

Answer by: abiconsulting
Posted: Jul 10, 2013