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Add to cart stops working


I'm using Kickstart 2, products have a single attribute "card type" and I'm also using commerce registration.

The site is for conference registration and everything has been gong really well until I noticed while testing that clicking "add to cart" doesn't add the item to the cart. The page reloads, as if it was about to display the added to cart floating layer but doesn't do anything. When checking /cart it's empty.

I've found that creating a new product variation and display fix the problem, but something is causing the issue to reoccur. Firstly I thought it was to do with making a small change to a displays fields but now I'm not so sure.

Has anyone else had an issue like this?

Thanks for your help.

Asked by: spa69
on March 5, 2014

1 Answer

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That's the first I've heard of a bug like this. Could be that whatever is helping you handle your conference registrations (https://drupal.org/project/commerce_registration ?) isn't compatible with https://drupal.org/project/commerce_add_to_cart_confirmation ... Or it could be that you have a custom rule that is interrupting the actual adding of a line item to your order.

For more specific/hands-on support, have you considered https://marketplace.commerceguys.com/support/turbo-ticket ?


Josh Miller
Answer by: Josh Miller
Posted: Mar 5, 2014