Hello,

I have installed "Commerce Checkout by Amazon" (7.x-1.0-alpha2) on my Kickstart Commerce installation. I have an established Check out by Amazon account and entered in all the proper information under "Merchant ID", "Amazon public key", and "Amazon secret key".

I even spend an hour and a half on the phone with two techs from Amazon who both remote viewed my screen session while they viewed the issue I am having.

I can not seem to get it working. This is a summary of the issues.

1. A customer adds an item into their cart as usual.

2. From the https://mysite.com/cart page, I click on the "Pay with Amazon" button.

3. A pop-up window opens asking me for my 'Amazon.com Sign In' email address and password. I enter both in and click the "Sign in using our secure server" button.

4. The https://mysite.com/cart page refreshes to a https://mysite.com/checkout/2258 page. But along with this, four other browser tabs open to the same https://payments.amazon.com/gp/cba/v2/widgets page. I ignore and close the extra tabs.

5. The https://mysite.com/checkout/2258 page shows a place to enter in an "E-mail address" under the "ACCOUNT INFORMATION" heading. My only "SHIPPING SERVICE" is selected with a radio button. Under the "BILLING INFORMATION" section, there is a place to enter my "Phone Number". I complete both sections. Under the "Phone Number" field displays an "Amazon Address Book". Then, under the "SHIPPING INFORMATION" shows another "Amazon Address Book". When I was in the 1-1/2 hour call with Amazon, they stated there should only be one appearing under "SHIPPING INFORMATION" since each shipping address in their system references a specific billing address. I click the "Continue to next step" button at the bottom.

6. The page refreshes to a https://mysite.com/checkout/2258/review page. Underneath the "PAYMENT" section is a "Payment Method" box showing my Amazon account's credit card with an empty radio button to the left of the text "Visa ****1111". I click the "Continue to next step" button at the bottom.

7. The page refreshes to a https://mysite.com/checkout/2258/complete page.

8. The order is created. I log out and log in to my site using my Drupal admin user account. I navigate to the new order, then to the page https://mysite.com/admin/commerce/orders/2258/payment. It shows the Amazon payment.

9. I log into my account on Amazon and nothing has passed through. When the two techs from Amazon viewed this, they saw nothing pass through to my account.

Any suggestions?

Thank you!

Tom