Discussions

ADD ORDER screen nightmare for CSRs

How can I change the backoffice "Add ORDER" screen? We have customer service reps and a lot of our orders are placed by them through the backoffice over the phone with customers. Previously we used UBERCART and it was a very nice one page add order screen- where they could lookup customers based on name or email and associate their customer number and shipping info with the new order- adn then quickly search by name/sku to add products and process credit cards.

Posted: May 29, 2014
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